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  1. If you are dissatisfied with a decision of the Board of Examiners (BEd, BA, PGCE or M-level), you may appeal on grounds to Queen's University Faculty Student Appeal Committee (FSAC).

  2. If you have any other complaint you wish to make you should use the College’s Complaints Handling Procedure.

To register a complaint you should contact the Office of the Principal (Tel: 028 9026 8306; Email Eilís McAteer). At that point you will be advised on the most appropriate method of making a complaint.


A student who is not satisfied by the decision following the College's Complaints Handling Procedure may make a complaint to the Northern Ireland Public Services Ombudsman https://nipso.org.uk/nipso/about-us/who-we-are/ within six months of notification of the College’s final decision.